Customer Confirmation & Consent
I, the above-named customer, hereby confirm the following statements with my free consent and full understanding:
- Full information about the installment plan. I have been provided complete information by Asaan Lease regarding the mobile phone installment plan, advance amount, monthly installment, total payable amount, installment tenure, and other related terms, and I have clearly understood them.
- Ability to purchase the mobile phone. I confirm that, considering my financial capacity and income, I am able to purchase the said mobile phone and pay all installments on time.
- Inspection of the mobile phone. I have personally and thoroughly inspected the mobile phone obtained on installment from Asaan Lease. The appearance, screen, camera, battery, speaker, charging, buttons, network, and other basic functions are satisfactory, and at the time of receipt I found no defect or fault in the mobile phone.
Mobile Return, Replacement & Defect Policy
- General principle. The customer shall have the right to return, replace, or cancel the mobile phone only where such right is provided under the customer’s agreement, Asaan Lease’s relevant policy, the company/manufacturer warranty or DOA policy, or applicable law.
A return shall not be accepted merely because the customer has changed their mind, faces financial difficulty, or no longer wishes to continue installments, unless permitted by the customer’s agreement or applicable law.
- Post-receipt defect / warranty. If any technical defect or issue arises after receiving the mobile phone, it shall be resolved under the relevant brand/manufacturer warranty or guarantee policy through the authorized warranty/service centre. In such cases Asaan Lease’s responsibility shall be limited to the financial and installment matters agreed in this contract, while warranty/manufacturing-defect decisions shall follow the relevant company’s policy.
- Defects do not affect installments. Any later defect, warranty claim, repair, or service matter shall not suspend, postpone, or cancel my monthly installment payments. I remain bound to pay my installment on the due date.
- Approval of terms & conditions. I have read and understood all relevant Asaan Lease rules and regulations, the installment plan, and the terms of this agreement, and I agree to them without any pressure or coercion.
- Timely payment of installments. I am bound to pay all monthly installments on the due date and through the prescribed payment method.
- Company’s rights in case of default. If I fail to pay installments on time or default under the agreement, Asaan Lease shall have the right to take appropriate action for recovery of dues in accordance with the agreement, applicable laws, and legal process.
- Cooperation in legal proceedings. In case of default or non-payment, if the company initiates legal proceedings for recovery, I shall cooperate with the company in accordance with legal process.
- Final confirmation. I confirm that the mobile phone, its price, advance, monthly installment, tenure, payment terms, warranty/guarantee responsibilities, and default consequences have been clearly explained to me. I have accepted all information of my own free will and consent.
Customer Acknowledgement
“I confirm that I have read, understood, and fully agree to all terms of this agreement. I am bound to pay my installments on time and, in case of default, I will cooperate with any action taken by Asaan Lease in accordance with the agreement and applicable law.”